Returns

To make a return within 14 days of receiving your order, the following conditions must be met: The product must not show any signs of use and be in perfect condition A printed return form (available for download) must be attached The product must contain all tags The product must be returned in its original, packed box. The customer sends a message about the desire to return to kontakt@mowofashion.pl and will receive the exact address for the return by e-mail. The customer bears the direct costs of returning the Product. The choice of the carrier through which the parcel will be sent is up to you. If you want to send the return via Poczta Polska, send it as a parcel, not a letter. However, if you want to send the return using parcel lockers, select the "Paczkomat-dom" option. Otherwise, the parcel will not be delivered to us. Remember that we do not accept parcels sent cash on delivery, via e-mail or parcel lockers. Due to the fact that we do not have goods in stock, and each Product is sewn to the individual order of a specific Customer - we are forced not to accept returns and exchanges in the case of orders from one Customer exceeding two items of clothing - Products. MOWOFASHION.PL does not accept cancellations of orders placed and paid for by the Customer. MOWOFASHION.PL is not responsible for incorrectly returned products. Individual orders from the collection of clothes withdrawn from sale on the MOWOFASHION.PL website are not subject to return or exchange. Exchanges and returns do not apply to goods and clothes not available in the permanent offer on the store's website, but sewn to the special individual order of the Customer. Goods purchased with a discount are not subject to return or exchange. The Customer's payment will be refunded using the same payment methods that were used by the Customer in the original transaction, unless the Customer has expressly agreed to another solution. We will make the refund within a maximum of 30 days of receiving the shipment.

MOWOFASHION.PL

GOODS RETURN FORM

ORDER NUMBER: ...................................................ORDER DATE : ....................................

PRODUCT NAME:...................................................................................................................

NAME AND SURNAME: .........................................................................................................

ADDRESS: ..............................................................................................................................

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PHONE: .................................................... EMAIL: .................................................................

Please return the money to the bank account:

(refund is only possible to the Client's bank account)

Bank Name: ...........................................................................................................................

Reason for return:

.................................................................................................................................................... .

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Customer Comments:

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I declare that I am familiar with the conditions for returning goods specified in the Store Regulations and that the returned goods have never been used.

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(Client's legible signature)